Our Smart Commitments

Guaranteed Response within 24 Hours
    Have a question on an accounting issue? We pledge to respond to any customer or supplier query within 24 hours.

We are Flexible
    Our financial stability and independence help us support our customers through granting them more flexible payment terms.

Being a true partner
    We believe in the quality of our customer products, we play our part into it.

Best Pricing & no compromise with Quality

Ambition of our Company
    To reduce health care cost and bringing affordability of medicines to patients across the world, we assure you the most competitive prices.

On site customs clearance in a Click
    Our Import/ Export flows are more secure and more fluid, and our procurement times shorter. We have appropriate arrangements for declaring raw materials and can make customs declarations in just one click.

Rapid supply of samples
    We ship samples daily for faster deliveries.

Protecting Supplies
    Our excellent field experience allows us to anticipate any shortages. We have taken up supply agreements with our manufacturers to guarantee volumes and ensure our customers receive their deliveries on time.

We adapt to your needs
    Our team is there to provide you with flexibility, responsiveness and versatility to provide you best of service. We customise to meet client requirements.

Offering Smart Solution for every Logistical need
    Operational excellence is at the heart of our concerns and allows us to respond to logistical requirements of each of our customers:

  • We provide clean and shrink wrap the pallets before dispatch (customised)
  • We can use packaging material as per product requirements
  • We can make an Express shipments, thanks to smart agreements with our partners.
  • As an important part of the supply chain, we coordinate with logistics services ensuring compliance with Good Distribution Practices (GDP), from origin to your facilities, including storage if required.

We adapt to your needs
    We systematically adapt to your processes and systems

Being Thorough
    We pay as much attention to the raw materials as we do with our own actions. As such, we handle sensitive raw materials with great care and attention, since we understand criticality of pharmaceutical products very well.

Tracking Deliveries worldwide
    Our geo-location trackers will make an express delivery to customers with precise, real time tracking of their consignments.

Improving Quality
    We anticipate new regulations to ensure your products are always up to standards.

Assisting with Marketing Authorizations
    Our teams will be assisting with regulatory matters throughout the process of introducing your products to the market.

Facilitate Meetings
    We love to share and exchange but above all we love meeting you: we can organise your trip for you, from the hotel to stepping off the plane with a free car service.

Finding solutions
    Rare situations where customers need supplies for quick product launches, we can convince our partners to modify their production schedule. Enabling you to successfully launch product on time. If requested, we help you improve your products

Putting our network to good use
    Customer struggling to find a raw material they need? Thanks to our network, we will be able to put you in contact with the right supplier. By doing so, we want to strengthen our collaboration, expand our product offerings and establish new partnership with the producer.

Supporting you more closely
    A team of technical experts will be at your disposal, to provide technical support and help solve challenges in formulation manufacturing, with no extra costs.

Going all the way for Quality
    Thanks to our technical & quality expertise as well as support of our partners, we will ensure regulatory compliance of all our supplies.

Finding Right Formula
    Have problem with formula, we complementarily provide you with solutions and resolve the problem for good.
We can help you with manufacturing process optimizations, thanks to our expert formulator on board INVIVO.

Adapting & Selecting a Raw Material
    Our close coordination with our manufacturing partners, we know how to adapt a raw material and get it manufactured for you under a confidentiality agreement.